An incompetent doofus,
a machine, and Canadian solicitude – a volatile recipe with diabolical
consequences.
The plane lands in Toronto.
I proceed through “Immigration”, collect my luggage, pass perfunctorily
through “Customs” and enter the airport concourse.
My first order of business is to procure Canadian
money. Though I had retained a couple of
slippery twenties from an earlier visit – yes, Canadian paper money is
slippery; it’s a surprise the Queen’s picture doesn’t slide right off of it – being
no better a driver north of the
border than I am south of it, I knew I would be taking a lot of taxis on this
trip – and as it turned out, the subway as well – and I would therefore require
more disposable spondoolix. * (* 1930’s
slang for money.)
I find an ATM
machine on the concourse. I am not
afraid of these machines. I have been
using them since I was fifty.
I slide my bank card into the machine. From the available language options, I
judiciously select “English”. I punch in
my identifying PIN number. I select
“Withdrawal.” I ask for three hundred
dollars. There is a question concerning,
“Do you want ‘conversion’, or don’t you?” and I am not sure what they are
talking about. I arbitrarily respond
that I want it.
There is then a message on the screen,
“Thank you for using the blah-blah company’s ATM machine.”
And I am given a receipt for my transaction.
I wait, like, ten or fifteen seconds.
And no money comes out of the machine.
I am now officially confused. Having already been “Thank you’d” and
receipted, my assumption is that the machine has somehow skipped a significant
step in the procedure –
The step where I am supposed to receive the money.
What do I do now?
Being me, I assume that, perhaps the machine but more likely
– recognizing my well-documented technical ineptitude, myself – have made some kind of mistake during the ATM money-eliciting procedure.
So I try again.
(As I typed the above, abbreviated sentence, the Ren and Stimpy imprecation, “You
Eediot!” began ringing in my ears.)
Why did I try it again?
I needed that money. I am
Figuring there was just a glitch in the procedure, and that this time, I will
succeed.
Even if I do things exactly the same way.
Or maybe a little
differently, offering a different response to the “conversion” question. Maybe that’s
what the problem was.
He imagined, illogically.
I work my way through the procedure: “English”, PIN number,
“Withdrawal”, “Three hundred dollars”…
The screen says, “Thank you for using the blah-blah company ATM machine…”
And provides me a (second) receipt.
Then I wait.
And once again…
Not a single penny comes out of the machine.
I am understandably frustrated. I am following the precise procedure that I
follow and home,
And, as Mick Jagger famously lamented,
I can’t get no satisfaction out of this machine!
Rather than trying it a third time, I decide a take a
hopefully ameliorating hiatus. I walk
over to a nearby (“Old School”) pay phone, and I call my brother, to inform him
that I have arrived.
During our conversation, I feel a polite tapping on my
shoulder. A young man is telling me that
there is a stack of money over at the ATM
machine, and he believes that that money is mine.
I hang up with my brother, and I immediately race back. In the interim, however, I am informed by the
young man’s young companion that, after some programmed “Delay Period”, my
stack of Canadian twenties has receded back into the machine.
Meaning – again – no money for yours truly.
What do I do now?
I scream inwardly at my predicament.
I then request the two young fellows to stay with me…
As I make yet another attempt at using the machine.
Why not? I appeared
to be getting closer.
This time, after receiving my “Thank you” and my receipt, I
wait attentively by the ATM machine,
having determined that, in Canada, they are so eagerly solicitous of your
patronage, contrary to my experience at home, they thank you before delivering the money.
Which, on my third attempt, dutifully arrives.
I am finally in possession of the funds I have
requested. Less happily, however, I now hold
three receipts for a single transaction.
The question is…
Will my bank account be debited nine hundred dollars when I only actually received three hundred dollars?
On the bright side, the exchange rate on my American money is
sensational.
And you know what? Being
me, I am actually relieved to have received anything.
Postscript:
The day after I return home, I visit my bank, carrying two receipts from
that single transaction, the third receipt having been temporarily misplaced. I detail my difficulties at the Toronto
airport – “You know, in Canada, they say ‘Thank you’ before they give you the money?” – requesting an appropriate adjustment
in my account. To their credit, the bank
eliminates one of the debited withdrawals.
Later at home, I discover the third receipt in my
“carry-on.”
But I am too embarrassed to go back.
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